[Summer Internship 2021] Technical Support InternApply Now
Bangkok (Central World Office)
Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.
Get to Know our Team:
The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.
This is a great opportunity to experience world-class support in a multi-national organization. You’ll be working with the best engineers to provide technical support to our staff all over the world.
You’ll have a unique experience supporting all the major operating systems in a single company as well as utilize some of the best systems management tools available.
We’d love to hear from you if you are experienced/interested in working in the technical support field. We are interested in speaking to persons of any level from individuals just starting their IT careers to experts in their field.
In this Role, you’ll get to:
- Work as a team to provide technical support in an enterprise environment
- Experience hands on software and hardware troubleshooting and setup
- Use various on-premise and cloud-based Systems Management solutions
- Work with high-end Mac and Windows hardware
What you’ll Need to Succeed:
- Studying for a Bachelor’s or Master’s Degree in Computer Science or any related fields
- Familiar with Windows operating system
- Good service mind and willing to help others
- Good English communication skill
- Ready to learn fast
It’s Great if you have:
- In-depth Windows troubleshooting knowledge
- Understanding of TCP/IP networking fundamentals
- Familiar with Mac OS and Linux Operating systems
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.