Your resume looks great, and we’re excited to talk to you. What can you do to prepare for your interview with Agoda? Read on to hear our top tips and get to know us a little better.

Are you ready to join the ranks of the most brilliant & talented team in the industry? Then you’re in the right place.

Our Story

Agoda is part of Booking Holdings (Nasdaq: BKNG), one of the largest online travel agencies and internet companies globally.

Our motto is Less Hassle, More Travel, which means using technology and partnerships to create a more seamless customer travel experience. This is how we have become industry leaders in data, digital marketing, Rocket travel by Agoda, algorithmic decision-making, and consumer psychology.

Reach Master

Agoda has grown to offer a global network of over 2.9 million properties worldwide and our website and app are available in 38 languages.

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Our global family has over 6,000 employees representing over 90 nationalities, ready to take some of the industry’s greatest challenges.

Agoda has grown to offer a global network of over 2.9 million properties worldwide and our website and app are available in 38 languages.

Our global family has over 6,000 employees representing over 90 nationalities, ready to take some of the industry’s greatest challenges.

Our Teams

Marketing

At Agoda, the Marketing team consists of more than just marketers. We are intelligent analysts, talented creatives, and talented data scientists. We turn consumer insights from our global products into compelling creatives and actionable steps.
Learn more

Rocket Travel by Agoda

Rocket Travel team is responsible for developing and scaling various accommodation partners' marketing solutions. They focus on growth, visibility, conversion, advertising, and display marketing solutions for businesses and travel organizations.
Learn more

Beds Network

The Agoda Beds Network team specializes in strategic account management with data to improve Agoda's wholesale supply quality and inventory. They serve as consultants and leaders to our partners while offering strategic advice and innovative solutions. They drive global collaboration to ensure the best value for our partners, customers, and company.
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Partner Development

The Partner Development team was created to strengthen Agoda's position as a leading online travel platform by driving quality and coverage — at scale. The team aims to unlock our supply partners' full potential by optimizing conversions, maximizing self-service, and utilizing data for experimentation.
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Supply, Operations, Analytics, and Programs (SOAP)

Supply, Operations, Analytics, and Programs (SOAP) works closely with the sales department (Partner Services) to identify and optimize growth opportunities in accommodation supply for the company. We also set up experiments to measure and implement changes.
Learn more

Customer Experience Group

Agoda's Customer Experience team provides our customers and partners with more than just a simple service — it's a full-spectrum experience. The Analytics team helps provide satisfactory resolutions that support our stakeholders by working on the different usage patterns of customer service and optimizing the process.
Learn more
Marketing
At Agoda, the Marketing team consists of more than just marketers. We are intelligent analysts, talented creatives, and talented data scientists. We turn consumer insights from our global products into compelling creatives and actionable steps.
Supply, Operations, Analytics, and Programs (SOAP)
Supply, Operations, Analytics, and Programs (SOAP) works closely with the sales department (Partner Services) to identify and optimize growth opportunities in accommodation supply for the company. We also set up experiments to measure and implement changes.
Beds Network
The Agoda Beds Network team specializes in strategic account management with data to improve Agoda's wholesale supply quality and inventory. They serve as consultants and leaders to our partners while offering strategic advice and innovative solutions. They drive global collaboration to ensure the best value for our partners, customers, and company.
Rocket Travel by Agoda
The Strategy & Analytics team is responsible for developing and scaling various accommodation partners' marketing solutions. They focus on growth, visibility, conversion, advertising, and display marketing solutions for businesses and travel organizations.
Partner Development
The Partner Development team was created to strengthen Agoda's position as a leading online travel platform by driving quality and coverage — at scale. The team aims to unlock our supply partners' full potential by optimizing conversions, maximizing self-service, and utilizing data for experimentation.
Customer Experience Group
Agoda's Customer Experience team provides our customers and partners with more than just a simple service — it's a full-spectrum experience. The Analytics team helps provide satisfactory resolutions that support our stakeholders by working on the different usage patterns of customer service and optimizing the process.

Our Interview Process

Step 1

Assessments

This assessment will gauge how quickly, critically, and accurately you can analyze data. It will also test your understanding of analytical concepts.

Step 1
Step 2

Connect with Recruiter

Your recruiter will connect with you to answer your questions, collect logistical information, and explain more about the role and interview process.

Step 2
Step 3

Interview 1

This round focuses on your analytical skills, fit for the team, experience, and critical thinking ability. Your interviewer will assess your technical skills and business acumen and ask about your previous projects. They’ll also lead discussions of situational analytical problem-solving, which might include pseudo coding in SQL, Python/R, and basic statistics.

Step 3
Step 4

Interview 2 (Case interview)

This round focuses on a case study and is one of the most crucial rounds. It will assess your ability to deliver recommendations convincingly. The take-home exercise contains a scenario-based question that will be shared with you in advance. You’ll analyze a provided limited data set and come up with recommendations. 

Step 4
Step 5

Interview 3

This round is a follow-up interview with key business stakeholders from the team(s) you have been shortlisted for based on your performance in the case study round. Your interviewer will assess your fit for the team with role-specific questions and mini case studies.

Step 5
Step 6

Offer

Finally, the time has come to wear the ‘New Hire’ hat and make your mark at Agoda. At this stage, we’ll seal the deal & you can start planning your relocation to Bangkok! 

Step 6

Our Interview Process

Step 1
Step 2
Step 3
Step 4
Step 5
Step 6

Assessments

This assessment will gauge how quickly, critically, and accurately you can analyze data. It will also test your understanding of analytical concepts.

Connect with Recruiter

Your recruiter will connect with you to answer your questions, collect logistical information, and explain more about the role and interview process.

Interview 1

This round focuses on your analytical skills, fit for the team, experience, and critical thinking ability. Your interviewer will assess your technical skills and business acumen and ask about your previous projects. They’ll also lead discussions of situational analytical problem-solving, which might include pseudo coding in SQL, Python/R, and basic statistics.

Interview 2 (Case Interview)

This round focuses on a case study and is one of the most crucial rounds. It will assess your ability to deliver recommendations convincingly. The take-home exercise contains a scenario-based question that will be shared with you in advance. You’ll analyze a provided limited data set and come up with recommendations.

Interview 3

This round is a follow-up interview with key business stakeholders from the team(s) you have been shortlisted for based on your performance in the case study round. Your interviewer will assess your fit for the team with role-specific questions and mini case studies.

Offer

Finally, the time has come to wear the ‘New Hire’ hat and make your mark at Agoda. At this stage, we’ll seal the deal & you can start planning your relocation to Bangkok! 

Case Interviews

Our interview process will require you to think like a scientist and tackle business cases effectively. To ensure that you’re approaching the questions the right way, follow the tips below:

Interview Tips

1. Visit the Agoda website and mobile app. Do your research on the product, the company and our marketing strategies, and form an opinion on the user experience.

2. Prepare to be asked about SQL/Python/ R queries, basic to complex pseudo coding exercises, A/B testing, traffic, conversion, structuring a hypothesis, cannibalization, and the like. Even if this is not within your area of expertise, it is highly recommended that you do some research in advance.

3. Have a pen and paper handy — it is likely that you will be asked to discuss a mini case study during your conversation, so be prepared to jot down notes.

4. Ask questions. As you prepare for the interview, think of questions for the interviewers. This is your chance to really understand the role and whether it’s a good fit.

Benefits & Perks

Our people power Agoda, so we go above and beyond to provide exceptional benefits and perks. This ensures that Agodans receive all the support they need during and after office hours.

Relocation Package

Hybrid Working Model

Work From Home Allowance

Health and Dental Insurance

Travel Discounts

Unlimited Learning Access

Team Building Budget

EAP and Mental Health Support

Hear from our Leaders

Hear from our Analytics Champs

FAQs

Job Location & Relocation

Agoda uses a hybrid workplace model, embracing the best elements of our remote and in-office culture. There’s nothing like reconnecting with our colleagues in real life as we get together for productive sessions to spark ideas, innovate and collaborate. In addition to our weekly work-from-office days, you’ll have the flexibility to work from home each week and from anywhere in the world for up to 30 calendar days a year.

The role you’ve applied for is based in Bangkok. If you wish to apply for any other location, we recommend you visit our career site to choose from the list of open positions available.

At Agoda, we thrive on collaborating through diverse perspectives and mutual learning. We’re always seeking the best and brightest talent to join our company — no matter where they are. This position is based in Bangkok, with a relocation package provided. 

 

Relocating employees will be eligible for: Visa and work permit support, application, and renewal 

Air travel 

Ground Transportation 

Freight shipping 

Temporary accommodation 

Pet transport 

Dependents will be eligible for visa support and air travel. Other items, including ground transportation, freight shipping, temporary accommodation, and pet transport, are provided through the employee’s transfer package. Dependents that qualify for relocation benefits are legal spouses and children (those under 20 years of age)

Job Role & Compensation

The level you are hired into will be determined based on your interview performance and our internal benchmarking process with existing employees. However, you can share your preference with us through your recruiter. 

The salary for each analyst position will be determined based on your interview performance. Once you reach the pre-final or final interview stage, we’ll better understand your qualifications and fit for the team, allowing us to share the range with you. Agoda will also consider your previous experience, salary package, and internal benchmarking to ensure we provide you with a competitive salary. 

SHL Assessment

We’re hiring for multiple teams, each with a different cut-off. You should practice before the assessment and attempt the test to your fullest potential to increase your chances of being hired at Agoda.

The SHL assessment is designed to evaluate general analytical and cognitive capabilities and your ability to analyze evidence, draw logical conclusions, and evaluate arguments effectively.

The SHL & introduction emails have different timelines; how soon should I complete the assessment? 

Kindly disregard the deadline mentioned in the email from [email protected] We recommend you complete the assessment within five working days to move quickly to the next steps in the hiring process.

Kindly disregard the deadline mentioned in the email from [email protected] We recommend you complete the assessment within five working days to move quickly to the next steps in the hiring process.

If you’re facing any technical issues with the assessment link, please get in touch with [email protected]

Most analytical roles within Agoda have the SHL assessment as the first round of interviews.

Please wait 1-2 hours after receiving the introduction email. Due to the volume of applications we receive, the SHL email can sometimes be delayed. We also request that you check your spam/ junk folder to ensure you’ve received all of our emails. If you can’t find the email from [email protected], drop an email to [email protected]

Yes. The assessment link will redirect you to a practice test before the assessment. This test will help you to prepare for the evaluation.

Post SHL Assessment

While we appreciate your curiosity about your assessment scores, we cannot disclose specific numbers. Instead, you’ll receive a feedback email from our team about any potential areas you need improvement in concerning the assessment.

The interview process for analyst roles differs from team to team. Typically, the hiring manager will evaluate your profile and assessment scores. Depending on their decision, you’ll have an opportunity to talk with them directly or connect with a recruiter. Your next step may be a case study round, followed by the final conversation with the Head of the Department. Please refer to the preparation guide attached to this email for further information.

Once you complete the assessment, you’ll be redirected to a Google page. If that doesn’t happen, try to access the assessment link to check if you’ve submitted the assessment. If the evaluation is submitted, you can wait for us to send you our feedback.

The assessment is system-generated and graded. Once you complete the evaluation, a recruiter and hiring manager will review your profile; hence no updates are required from your side.

The SHL assessment is the initial round for most analytical roles, and the cut-off remains the same. However, if you find another position that suits your interests, please feel free to apply.

If you haven’t cleared the assessment, you can apply for the same role after the three-month cool-off period.

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