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Customer Experience

More than just a simple service, agoda’s customer support is a full-spectrum experience. Providing in-person, real-time help in 16 languages around the clock, our specialists understand that a quick phone call and a few taps on a keyboard might make all the difference in the world to agoda customers on the road. We understand that travel is complex, emotional, and important - values that are reflected in every phone call or email.

  • Contact Centre Tools & Technology Specialist

    Customer Experience

    Position Overview Agoda is expanding in the US! For this to be successful we are on a hunt for a Contact Centre Tools & Technology Specialist. This person will work in our Travel Operations office in The Unites States and is responsible to ensure smooth delivery of information systems across a g...

    Providence, United States `
  • Customer Experience Specialist – Cantonese Team

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Priceline.com (Nasdaq:PCLN). Agoda.com’s network includes more than 950,000 accommodations worldwide. The multina...

    Kuala Lumpur, Malaysia `
  • Customer Experience Specialist – Indonesian Team

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Priceline.com (Nasdaq:PCLN). Agoda.com’s network includes more than 950,000 accommodations worldwide. The multina...

    Kuala Lumpur, Malaysia `
  • Customer Service Specialist (Mandarin)

    Customer Experience

    About Agoda Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of the Priceline group of companies (Nasdaq:PCLN), Agoda has a network of over 1 m...

    Shanghai, China `
  • Customer Support Specialist – English (Fresh Grad)

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Priceline.com (Nasdaq:PCLN). Agoda.com’s network includes more than 950,000 accommodations worldwide. The multina...

    Kuala Lumpur, Malaysia `
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