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Customer Experience

More than just a simple service, Agoda’s customer support is a full-spectrum experience. Providing in-person, real-time help in 38 languages around the clock, our specialists understand that a quick phone call and a few taps on a keyboard might make all the difference in the world to Agoda customers on the road. We understand that travel is complex, emotional, and important - values that are reflected in every phone call or email.

Meet the Customer Experience Team

  • Accommodation Services Manager – Japan(based in Osaka, Japan)

    Customer Experience

    This position is based in Osaka. JLPT N1 or equal level of business Japanese skill is mandatory for Non-native Japanese speaker. Overview: Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. ...

    Osaka, Japan `
  • Accommodation Services Manager – Shanghai

    Customer Experience

    ABOUT WORKING AT AGODA Agoda.com is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000...

    Shanghai, China `
  • Accommodation Services Specialist – Bali,Indonesia

    Customer Experience

    Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotels worldwide. Our web and mobile products provide a first-rate reservation ...

    Bali, Indonesia `
  • Accommodation Services Specialist – European Languages (job is based in Budapest)

    Customer Experience

    Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotel...

    Budapest, Hungary `
  • Accommodation Services Specialist – German Speaker

    Customer Experience

    Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotel...

    Budapest, Hungary `
  • Accommodation Services Specialist – Hebrew Speaker based in Budapest

    Customer Experience

    Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotel...

    Budapest, Hungary `
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