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Customer Experience

More than just a simple service, Agoda’s customer support is a full-spectrum experience. Providing in-person, real-time help in 38 languages around the clock, our specialists understand that a quick phone call and a few taps on a keyboard might make all the difference in the world to Agoda customers on the road. We understand that travel is complex, emotional, and important - values that are reflected in every phone call or email.

Meet the Customer Experience Team

  • Accommodation Services Manager – Bangkok

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company specializing in securing the best accommodations at the lowest prices for global travelers. Agoda.com is part of Booking Holdings (Nasdaq:BKNG). Our network includes more than 1,000,000 accommodations worldwide. The multinational...

    Bangkok, Thailand `
  • Accommodation Services Manager – Japan(based in Osaka, Japan)

    Customer Experience

    This position is based in Osaka. JLPT N1 or equal level of business Japanese skill is mandatory for Non-native Japanese speaker. Overview: Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. ...

    Osaka, Japan `
  • Accommodation Services Manager – Night Shift (US Market)

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company specializing in securing the best accommodations at the lowest prices for global travelers. Agoda.com is part of Booking Holdings (Nasdaq:BKNG). Our network includes more than 1,000,000 accommodations worldwide. The multinational...

    Kuala Lumpur, Malaysia `
  • Accommodation Services Manager – Shanghai

    Customer Experience

    ABOUT WORKING AT AGODA Agoda is one of the world’s largest online hotel and accommodation booking platforms. Founded in 2005 and now a Booking Holdings company, Agoda offers travelers a fast, easy way to book their holiday accommodation from over 1 million properties in almost every country on earth...

    Shanghai, China `
  • Accommodation Service Specialist – Osaka

    Customer Experience

    Non native Japanese speaker, JLPT N1 is mandatory for this position. Overview: アゴダ® (www.agoda.com) は、急成長を遂げているオンラインホテル予約のプラットフォームを世界規模で提供している企業です。世界中に多くの取り扱いホテルを持ち、45ヶ国語でサービスを提供しています。Agoda.com を運営する Agoda Company Pte. Ltd. は2005年にオンライン旅行ビジネスの専門家だった2人により立ち上げられました。さらに2007年に Booking Holdings社 により合併され、...

    Osaka, Japan `
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