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Customer Experience

More than just a simple service, Agoda’s customer support is a full-spectrum experience. Providing in-person, real-time help in 38 languages around the clock, our specialists understand that a quick phone call and a few taps on a keyboard might make all the difference in the world to Agoda customers on the road. We understand that travel is complex, emotional, and important - values that are reflected in every phone call or email.

Meet the Customer Experience Team

  • Accommodation Services Manager

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company specializing in securing the best accommodations at the lowest prices for global travelers. Agoda.com is part of Booking Holdings (Nasdaq:BKNG). Our network includes more than 1,000,000 accommodations worldwide. The multinational...

    Kuala Lumpur, Malaysia `
  • Accommodation Services Manager -Europe

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company specializing in securing the best accommodations at the lowest prices for global travelers. Agoda.com is part of Booking Holdings (Nasdaq:BKNG). Our network includes more than 1,000,000 accommodations worldwide. The multinational...

    Budapest, Hungary `
  • Accommodation Services Manager – Manila

    Customer Experience

    Agoda.com is a leading Asia-based, online travel accommodation company specializing in securing the best accommodations at the lowest prices for global travelers. Agoda.com is part of Booking Holdings (Nasdaq:BKNG). Our network includes more than 1,000,000 accommodations worldwide. The multinational...

    Manila, Philippines `
  • Accommodation Services Manager – Night Shift (US Market)

    Customer Experience

    ABOUT WORKING AT AGODA Agoda is one of the world’s largest online hotel and accommodation booking platforms. Founded in 2005 and now a Booking Holdings company, Agoda offers travelers a fast, easy way to book their holiday accommodation from over 1 million properties in almost every country on earth...

    Kuala Lumpur, Malaysia `
  • Accommodation Services Manager – Shanghai

    Customer Experience

    ABOUT WORKING AT AGODA Agoda is one of the world’s largest online hotel and accommodation booking platforms. Founded in 2005 and now a Booking Holdings company, Agoda offers travelers a fast, easy way to book their holiday accommodation from over 1 million properties in almost every country on earth...

    Shanghai, China `
  • Accommodation Services Regional Manager – Japan and Korea

    Customer Experience

    Role Purpose: Accommodation Services is an exciting team that works with many important aspects of hotels and accommodation partner’s lives. This team is there providing support to partners if they have technology questions about our extranet, if they need guidelines on how to improve their content,...

    Osaka, Japan `
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