October 16, 2018
Meet our Customer Experience Group
Everyday at Agoda, we help hundreds of thousands of travelers find incredible deals on accommodation in beautiful destinations around the world. Whether it’s a beachfront resort in Bali or a glass igloo in Finland, people visit our website and mobile app to book the best prices on over a million properties worldwide.
My Agoda Story
August 13, 2018
From Indonesia to Thailand: My Agoda Story
If you’re an Indonesian-speaking customer who has ever called Agoda’s Indonesian hotline, you might be surprised to find out that the Customer Experience Specialists supporting you are actually based in Bangkok and Kuala Lumpur. With bookings from our Indonesian customers growing everyday.
June 15, 2018
Agoda Budapest: fun, dynamic, and loving
Work isn’t all fun and games, but your colleagues and work culture can be. At Agoda, we believe in creating a collaborative, diverse and enjoyable environment where people feel comfortable, productive and engaged at the workplace.
My Agoda Story
December 19, 2017
How traveling got me a new job at Agoda
Many people travel these days, but all for different reasons and in different ways. No matter what, a love of travel is deeply rooted in Agoda’s culture with an estimated 90% of employees traveling at least once a year.
My Agoda Story
November 21, 2017
After 5 years in sales – here’s why I moved to customer support
Changes like turning to a new career or moving to a new state take a lot of courage, especially when the world keeps telling you there are many risks involved. Daniel Hitch, a Customer Support Specialist at Agoda Providence, provides a much-needed counter-narrative to conventional myths about career development and relocation.
November 8, 2017
This team saves someone’s holiday everyday (and they’re hiring)
A holiday is always something to look forward to, but it can sometimes go wrong. The Customer Experience Group at Agoda plays a crucial role in the business by helping to ensure a happy holiday of every Agoda customer.
October 20, 2017
Looking for customer service jobs? Join Agoda Budapest
Budapest, one of the prettiest, surprising jewels at the mythical heart of Europe, is where a young and talented team of 30+ nationalities works towards one single goal: to provide the best quality support to Agoda’s European customers. Evolving as quickly as the city itself.
April 28, 2017
Meet our Customer Experience Korea Team
Annyeonghaseyo from Bangkok! Agoda’s Customer Experience Korea Team is based in Thailand’s capital city and provides dedicated support to our customers in Korea. Their office is located high up on the 47th floor with magnificent views of the bustling city, comfy break-out areas, and a game room for lovers of pool and foosball.
January 23, 2017
7 ways to get your resume ready for 2017
It’s the start of a new year. Perhaps you’ve just signed up for a new gym membership, bought a book on mindfulness, or simplified your wardrobe. Whatever your new year’s resolution may be: it should definitely include updating your resume.