June 5, 2020
Putting the traveler first: behind the scenes at Agoda’s Customer Experience Group in the peak of COVID-19
Just like our customers, we’re travel lovers ourselves. We understand the frustration of having to cancel or postpone a well- and long-planned trip, and many of us also had to go through the same process of dealing with travel cancellations and getting refunds.
May 8, 2020
EasyCancel: How Agoda moved fast to tackle cancellations during COVID-19
Since the COVID-19 pandemic emerged, travel plans have been more disrupted than at any time in living memory. For a travel booking platform like Agoda, this meant a huge surge in the number of contacts for booking adjustments and cancellations
April 7, 2020
COVID-19: How Agoda is addressing the crisis and supporting our employees
In light of the COVID-19 situation and its disruption across the globe, we’ve been working around the clock to respond to the huge surge in customer queries, while continuing to support our partners and engage with our employees.
March 6, 2020
Be the Best: A spotlight on Women Leaders at Agoda
With International Women’s Day around the corner (March 8th), we put the spotlight on four women at Agoda who participated in our Women’s Initiative program and asked them how they bring their best selves to work.
September 23, 2019
My Internship at Agoda: testimonials from our 2019 Summer Interns
Every year, the brightest students from different fields and universities around the globe intern at Agoda for two to three months.
August 13, 2019
Inside Agoda’s Newest Customer Experience Office in Bangkok
The building is located between BTS sky train’s Phloen Chit station, and MRT underground train’s Lumphini station. From the stations, you can decide whether to walk (8 minutes from BTS, 20 minutes from MRT) or take a taxi.
June 27, 2019
Celebrating Moments of Pride at Agoda
Our 5,000+ employees come from more than 70 countries, believe in a variety of things, and specialize in different areas of work, not to mention having a diversity of gender identities and sexual orientations. We strongly believe that embracing diversity makes our company stronger and contributes to our growth.